Responsibilities:

Handle and resolve user inquiries and requirements via call and support channels.
Provide training and guidance to users on system functionalities.
Troubleshoot and escalate technical issues as needed.
Ensure excellent customer service and timely resolutions.

Requirements:

Diploma/Degree in IT or related fields.
Strong communication and problem-solving skills.
Experience in user support or call center roles is an advantage.
Fresh graduates are encouraged to apply.